1. Inception: Cumberland Customs embarked on its journey in October 1987, founded with a vision to redefine the Jeep automotive experience. Since its establishment, the company has been a trailblazer in the industry, consistently setting new standards in service and innovation.
2. Expansion and Diversification: From its humble beginnings, Cumberland Customs has grown into a multifaceted automotive enterprise with a network of seven distinct locations. This includes four state-of-the-art dealerships, a cutting-edge Body Shop, a dedicated Customs Shop for personalized modifications, and a Detail Shop ensuring every vehicle leaves in pristine condition.
3. Leadership: At the helm of Cumberland Customs is the visionary owner, Lanny Dunn. With a passion for automobiles, Jeeps, and a commitment to customer satisfaction, Dunn has played a pivotal role in shaping the company's success. His leadership has fostered a culture of excellence and continuous improvement.
4. Mission Statement: Cumberland Customs is driven by a steadfast mission to provide unparalleled automotive solutions, blending innovation, quality, and customer-centricity. Our commitment is to exceed expectations, ensuring every customer experiences the epitome of automotive excellence. We strive to be the preferred choice for automotive enthusiasts seeking unparalleled service and customization.
5. Specialized Services: Cumberland Customs takes pride in offering a diverse range of specialized services to cater to the unique needs of our clientele. Our offerings include expert window tinting services, durable spray-in bed liners, and bespoke customizations through our dedicated Customs Shop. We believe in transforming Jeeps into personalized masterpieces that reflect the individuality of their owners.
6. Workforce: Behind the success of Cumberland Customs is a team of over 190 dedicated professionals. Our skilled and passionate workforce includes expert technicians, experienced sales professionals, and meticulous detailers. Together, they form the backbone of our commitment to delivering exceptional service at every touchpoint.
As we reflect on our journey since 1987, Cumberland Customs remains steadfast in its dedication to excellence, innovation, and customer satisfaction. Looking forward, we continue to push the boundaries of automotive customization, ensuring that each vehicle leaving our facilities embodies the spirit of Cumberland Customs – where passion meets precision.